Process Evaluation

Process... linked tasks to provide efficient and effective delivery

Do the processes within your business contribute to efficiency and make the most of your teams’ productivity?

Do you feel that there may be processes that could work better, or that current processes require updating?

Whether it’s operational, customer services or general day to day actions, I can assess your current processes and identify pressure points for your business and areas of inefficiency.

Where Do We Start?

I start by carrying out a full audit of the process or department in question, establishing the effectiveness of each stage and identify where efficiencies could be made with the resources available.

Your Result

This results in an overall report of areas where your business could make improvements resulting in increased productivity, efficiency and potentially cost savings.

We Can Support You

I am also on hand to implement any changes in the processes identified to ensure buy-in from your teams, engagement, understanding and smooth implementation.

My Assurance

By working with Jo Long Consulting, you can be assured of a professional, open and honest and thorough approach, resulting in positive impact throughout your business.

Funding Options are available when you work with Jo Long Consulting. Contact me to find out if your business could be eligible for funded support.

We are very pleased with all the work and advice you have given us so far, so thank you very much. Happy customer!
Lee Aldworth
Assistant Managing Director, ESPrinting Ltd.
I have worked with Jo for the last year. She’s great to work with, full of energy & ideas with a real 'can-do' attitude. Nothing is too much trouble. The films she produced for our company were exactly what we wanted and our social media work gave us insights to include in our strategic decision making.
Allison Raper
Teesdale Cheesemakers
Jo was a wonderful sounding board, confirming my ideas and plans & making suggestions for improvement. She became someone I was accountable to. With Jo's help I was able to implement ideas in a much shorter timescale. I would highly recommend Jo and will be using her again when I have the next changes to implement into my business.
Ann De Jongh
Fit2?Life
Jo has been helping on a new brand and online promotion plan in the beauty industry. I have a little marketing background but found it incredibly hard to focus on what I wanted for my own business. Jo listened and was there to help me find clarity and a better vision for what I was trying to achieve. She has an excellent ability to really listen to what you want which was invaluable to me. I wouldn’t be where I am 6 months later without Jo's expertise, insight and overall patience. She continues to support me and will always be my first go-to for Business Consulting. Thank you, Jo.
Claire Chambers
Claire Chambers, Elite Brow Stylist
Thank you, Jo, for your excellent work in promoting & supporting etika during its first year of trading. Jo's work was instrumental in etika securing the business of its first 3 primary schools and the support & endorsement of the Bishop of Durham, which has given etika a platform on which to build for the future.
David Beavis, CFO
etika Uniforms
Jo has been a pleasure to work with, efficient, on schedule and on budget
Gary Breach
Managing Director, NECS (UK) Ltd
Jo reviewed our Social Media strategy over two months. I would warmly recommend her as she has great communication skills and is a pleasure to work with. As a result of the new strategy, we are increasing visibility and created new niches for our business.
Giulia Portuese
Chief Executive and Founder, La Dante European Cultural Centre
Jo came in and immediately helped us focus on what needed to be done, adding clarity, vision and energy. Jo is a good strategic thinker who works with you to build a plan but is also very good at driving the team. She helped us with our marketing and showed us how to setup and maintain on-line campaigns. Our new business is up and running and the first orders have been dispatched. Her help came at a time when we most needed it and for that I am most grateful. I would highly recommend Jo Long Consulting.
James Bertram
Director, Indigo Art
Jo thoroughly understood our entire business proposal. From the work Jo did, we were able to see certain flaws. Jo was an asset to our business, and a credit to herself providing an efficient & professional service and consistently kept us up to date with her progress. The business plan she aided us in creating was comprehensive and allowed us to access higher levels of funding otherwise out of reach. We would highly recommend Jo, and we would love to work with her in the future.
Rhys Keeling
Babul's
Jo has been instrumental in helping me plan social media and has helped no end with getting my head into a place where I can focus more on the business. I’ve come to realise that planning ahead is vital for success and if it wasn’t for Jo I may well still be meandering day today and not being as productive as I have been the last few weeks. I have so much to thank Jo for...money well spent in my eyes. Keep on Chimpin’!
Niall McKay-Mount
CEO, Screaming Chimp Chilli Sauce
I engaged Jo Long to enhance our online presence when launching our new product & service. Jo is an ultimate professional, knows exactly how to establish your needs, the threads that make up your service offering and how to link it all. I wouldn't hesitate to work with Jo again or recommend her services to anyone else.
Emma Barugh
MBHR Consulting Ltd
We used Jo to help us find our way with marketing and to say she made an impact was an understatement. With one mailshot she broke our website as so many people were trying to buy at the same time! If you require anything to do with Marketing, I have no hesitation in recommending Jo. She is professional, efficient, and impactful for your business and just someone lovely to have around. Thank you for all your help and patience, Jo!
Lisa Halligan
Managing Director, Elizabeths